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Cooldot Web Design are expanding! We now offer a wide variety of IT Services to small business and residential users. For further information on our IT Solutions Department please use the 'Solutions' link at the top of this page or click here.
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| Support | ||
| On Site Consultancy
Whatever your business objectives for the future are, we will make sure that you have the right IT infrastructure in place to meet those aims. Leave us to research, propose and implement the most cost effective solution so you can concentrate on running your business without the normal IT related stresses. Contact us to arrange a free on-site appraisal of your existing computer and network equipment. Pay As You GoIf you are unsure of what level of support your company needs, support can be arranged on a fee per call-out basis. This can be useful if your needs are limited or if you have a finite period for which you will require support. i.e. a move to new premises, or an upgrade to an existing system etc.
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Subscription
Support can be arranged for a fixed monthly fee allowing for a set amount of call-outs per month. This system can be more cost effective if your IT support needs are greater than occasional. If you need to exceed your subscription level then call-outs can be added as per our pay as you go package, or you can extend your monthly allocation with a larger subscription package. Remote HelpFor our Subscription based customers with faster than dial-up internet connections, a great alternative to an on-site visit can be Remote Help. We find that a large proportion of software related problems can be fixed remotely from our offices without the need for a site visit. Remote help can offer a more immediate and cost effective solution than an on-site engineer by eliminating response and travelling time. |
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